Terms of Service
Products and Services
Herbal Products: Our Website offers a range of herbal products, including but not limited to tinctures, teas, and supplements. These products are for educational purposes and personal use only. They are not intended to diagnose, treat, cure, or prevent any disease.
Consultations: We offer herbal consultations through our Website. Consultations are intended for informational purposes and should not replace professional medical advice, diagnosis, or treatment.
Orders and Payments
Placing Orders: By placing an order on our Website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion.
Pricing: Prices are subject to change without notice. We strive to ensure all pricing information on our Website is accurate. In the event of an error, we will notify you and provide options to proceed.
Payment: Payments are processed through secure payment gateways. You agree to provide accurate payment information and authorize us to charge the total amount of your purchase.
Shipping and Delivery
Shipping:
Shipping Rates
Domestic Shipping (U.S.):
Flat Rate Shipping: $5.99 for all orders under $50.
Free Shipping: Orders over $50 qualify for free shipping. Use code LUCYINTHESKY50.
Local Pickup:
Price: Free.
Available for customers in Tacoma, WA. Select this option at checkout, and we’ll coordinate pickup details.
Expedited Shipping (U.S.):
Price: $15.99 (optional upgrade).
Get your order within 2-3 business days.
International Shipping:
Flat Rate Shipping: $15.99 for orders under $100.
Free Shipping: Orders over $100 qualify for free international shipping. Use code EARTHANGEL100.
Customs Fees: International customers are responsible for any customs fees, duties, or taxes required by their country. These fees are determined by your local customs agency and must be paid upon receipt of your package.
Delivery Issues: We are not responsible for delays, lost, or damaged shipments. Please contact our customer service if you experience any issues with your delivery.
Returns and Refunds
Returns: Due to the nature of our products, we do not accept returns or exchanges unless the product is defective or incorrect.
Refunds: Refunds will be issued based on our return policy and are subject to verification of the issue with the product.
User Responsibilities
Account Security: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and password. Notify us immediately of any unauthorized use of your account.
Prohibited Activities: You agree not to engage in any unlawful, fraudulent, or harmful activities on our Website. This includes but is not limited to hacking, spamming, or attempting to disrupt our services.
Intellectual Property
Ownership: All content on our Website, including text, graphics, logos, and images, is owned by Lucy on Earth or its licensors and is protected by intellectual property laws.
License: We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes.
Limitation of Liability
Disclaimer: Our Website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of the content or services provided.
Limitation: To the fullest extent permitted by law, Lucy on Earth is not liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or services.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our Website. Your continued use of our Website after any changes constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of Washington State, USA. Any disputes arising under these Terms shall be resolved in the courts of Pierce County, WA.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Lucy on Earth
Info (@) lucyonearth.com
Thank you for visiting Lucy on Earth!